Refund and Returns Policy

Terms and 30-Day Guarantee

At BIKIS, we are dedicated to ensuring your satisfaction with our products and shopping experience. We are pleased to offer you the following terms and a 30-day guarantee on all clothing items:

Quality Assurance:

We take pride in the quality of our clothing. All our products are manufactured to meet high standards of craftsmanship and materials.

30-Day Satisfaction Guarantee:

We stand behind the quality of our clothing, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your clothing item(s), you may return it within 30 days from the date of purchase. We will provide a full refund or exchange for the item(s) in question, no questions asked.

Conditions for Returns:

The clothing item(s) must be in new, unused, and unworn condition.
All original tags and labels must be attached to the item(s).
The return must be initiated within 30 days from the date of purchase.

How to Initiate a Return:

To start the return process, please contact our customer service team through [contact information] to request a Return Authorization (RA) number. This RA number is essential for processing your return.

Refund or Exchange:

You can choose between a full refund for the purchase price of the clothing item(s) and an exchange for a different size or style, subject to availability.

Return Shipping:

You are responsible for the return shipping costs, except in cases of defective or incorrect items. We recommend using a trackable shipping service to ensure your return reaches us safely.

Processing Time:

Once we receive your return, please allow up to 48 Hours for us to inspect the item(s) and process your refund or exchange.

Exclusions:

This guarantee does not cover damage resulting from misuse, alterations, or normal wear and tear. It also does not apply to non-clothing items, including accessories and non-apparel products.

Contact Us:

If you have any questions, concerns, or need assistance with a return, please do not hesitate to contact our customer service team at [contact information]. We are here to help you.

By shopping at BIKIS, you are assured of quality and satisfaction. We value your trust and are committed to providing you with a seamless and enjoyable shopping experience.